Privacy Policy / Statement

General Overview

The purpose of this privacy policy is to disclose to you what information we may collect, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we may have collected from you.

Island Outpost is committed to protecting your privacy. We use the information we collect about you to facilitate commercial transactions and to provide you with a more personalized experience. We have created this privacy policy statement in order to demonstrate our firm commitment to protecting the privacy of all of our customers and visitors. The following Privacy Statement discloses the information-gathering and dissemination practices and policies of Island Outpost.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you online. For some services, we either collect and transfer personal information to a service provider you have selected, or you may visit other merchants through links on our site who may collect and use your personal information. We encourage you to ask questions and to be very cautious before you disclose your personal information to others.

Please read the following to learn more about our data collection policies and practices.

1. Types of Information that may be collected
2. How is information collected
3. How we use the information we collect
4. What choices do I have about Island Outpost collecting, using, and sharing my information
5. What security precautions are in place to protect against the loss, misuse, or alteration of your information
6. Links to other Websites
7. A special note for parents concerning privacy
8. Limitation of Liability
9. Notification of changes and acceptance of the Privacy Policy
10. Correcting and updating personal information
11. Whom do I contact with questions or concerns about this privacy policy

Types of information that may be collected

The personally identifiable information we collect is used to facilitate delivery of products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain personally identifiable information. Specific details may include, but is not limited to the following and may be subject to change:

• In the case of contests, promotions, and/or newsletter registrations: We require all users and/or customers wishing to participate in any of our contests, drawings, sweepstakes, promotions, or newsletters to complete a Participant Registration Form. During this registration process we generate and collect certain personally identifiable information.
• The personally identifiable information that may be collected from our customers in completion of a registration form: Customer's first name, last name, zip code, phone number, age and email address. Winners of contests, drawings, sweepstakes, and/or promotions will be required to provide additional personally identifiable information such as a shipping address and telephone number.
• In the case of product and/or service purchases: In order to complete the purchase of a product and/or service, an online credit card transaction is required. During this process we generate and collect certain verifiable personally identifiable information.
• The personally identifiable information that may be collected from our customers in completion of a product and/or service purchase: The verifiable personally identifiable information required includes the customer's first and last name, first and last name of the credit card owner, credit card billing address, credit card number, credit card expiration date, customer's shipping address, phone number, and email address.
• If a customer sends us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.

How is the information collected

We may collect information from you in several different areas on the Site, including but not limited to those described below:

• Registration
  You may be asked first to complete a registration form and provide personally identifiable information; you may also be asked to choose a user ID and password in order to take advantage of certain features the Site may choose to offer, including, but not limited to, Newsletters, Contests, or other services.
• Newsletters and Site Emails
  We may offer free newsletters to share information with you about the Site, about us and our affiliates and subsidiaries, or about our business partners and advertisers and sponsors. You may receive a newsletter either by registering for a particular newsletter or in conjunction with a special feature or membership for which you have registered on the Site. You may cancel your free email subscription by following the instructions provided on the Site or, in some instances, in the designated area of certain newsletters or emails.
• Contests or Sweepstakes
  We may operate contests and sweepstakes through the Site, which may require registration. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes. We may ask your permission to allow us to post publicly some of your information on the Site, such as on a winners page, in the event you win a contest or sweepstakes. Except as required by applicable law, we will not post your information without your permission. In some instances, a third party advertiser or sponsor may operate or host a contest or sweepstakes on the Site, and collect your information. In those cases, where we are not the operator or host of the contest or sweepstakes, we have no control over the information collected and accordingly urge you to review the advertiser's or sponsor's privacy policy applicable to the contest or sweepstakes before participating.
• Surveys or Voting
  From time-to-time we may request personally identifiable information from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. At times, you may have to register to vote or to take part in a survey.
• Cookies
  As with many Websites, the Site uses standard technology called "cookies," which are small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your Web browser to the Site whenever you visit the Site, and make using the Site easier for you by saving your passwords, purchases, and preferences. By tracking how and when you use the Site, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Site are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on the Site. Cookies may also allow the Site to present to you advertising which may be of interest to you. If you do not want information collected through the use of cookies, you generally can opt out of providing this information by turning the cookies off in your browser; however, some areas of the Site may not provide you with a personalized experience if you have disabled the use of cookies.
• IP Addresses and Click-stream Data
  We may collect IP addresses and/or click-stream data for purposes of system administration and to report aggregate information to our advertisers and sponsors. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from the Site, our computers log your IP address.
  Click-stream data is information collected by our computers when you request Web pages from the Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.
• Transaction Information
  If you order any information from our Site, buy any of our products or subscribe for any of the services offered on our Site, we will ask you to complete an order form that will request certain information from you, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that you have requested, i.e., to deliver the information, products or other services that you order, and to invoice you. Such information is collected and stored through encrypted means for your protection.

How we use the information we collect

We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content and layout. We believe these uses allow us to improve our site and provide better service to our customers.

We may occasionally use a customer's email address and, in rare situations mailing address or phone number, to contact a customer regarding administrative matters or notices.

We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.

What choices do I have about Island Outpost collecting, using, and sharing my information

It is possible for you to use much of our site without giving us any personally identifiable information. When you do register with us or give us personally identifiable information, you will have an opportunity at the time we collect your information -- to limit e-mail communications from Island Outpost and from our third-party partners. You can request at any time that Island Outpost not send future e-mail to you either by unsubscribing from the communication or by contacting us at unsubscribe@IslandOutpost.com. Also, as mentioned above, there are ways to limit the information collected through technology -- though some of our features won't work if you decide to do this.

What security precautions are in place to protect against the loss, misuse, or alteration of your information

We use industry standard efforts to safeguard the confidentiality of your personally identifiable information. However, please keep in mind that "perfect security" does not exist on the Internet and/or the World Wide Web.

Links to other Websites

You should be aware that when you are on the Site you could be directed to other sites beyond our control. For example, if you "click" on a banner , the "click" may take you off the Site onto a different Website. This includes links from partners that may use the Site's logo as part of a co-branding agreement. These other Websites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a Website that is linked to our Site, you should consult that site's privacy policy before providing any personal information.

A special note for parents concerning privacy

We do not encourage children to participate in providing us with any personally identifiable information. We ask that children (12 years of age and under) do not submit any personal information to us. If you are a minor under the age of 13 years, please use our services only under the approval and supervision of your parents or legal guardian(s).

We support the guidelines and regulatory requirements provided in the Children's Online Privacy Protection Act (COPPA):
http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html

Limitation of Liability

By providing us with any personal information you expressly and unconditionally release and hold harmless Island Outpost LLC, and its subsidiaries, affiliates, directors, officers, employees and agents from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information. In addition, while Island Outpost takes efforts to ensure the proper and appropriate use of Island Outpost data provided by Island Outpost to third party companies, promotional partners or vendors, Island Outpost is not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by Island Outpost or the above-mentioned non- Island Outpost entities.

Notification of changes and acceptance of the Privacy Policy

By using this Site, you signify your agreement to the terms of our privacy policy. Island Outpost may change this policy from time to time. If so, any such changes will be posted on this page, so that Island Outpost may keep its users informed of its information collection practices. Accordingly, we recommend that you consult this page frequently so that you are aware of our latest policy. Your continued use of the Site shall constitute your acceptance of such revised privacy policy.

Correcting and updating personal information

If your personally identifiable information changes (such as your zip code), or if you no longer desire to access our Site, we will endeavor to provide a way to correct, update or remove the personal data you have provided to us. This can be done by making changes to your profile, by using an option out message in an email, or by emailing us at reservations@islandoutpost.com.